BUILDING AI-DRIVEN

CUSTOMER EXPERIENCES

ANBIZ CX Training Workshop — Mar 2024

A 2-DAY WORKSHOP

21st February 2024 (Wednesday )
22nd February 2024 (Thursday)

6th March 2024 (Wednesday)
7th March 2024 (Thursday)

Avante Hotel, Bandar Utama, Selangor

* Only 10 slots available
** HRD-Claimable

Workshop Starts In

Days
Hours
Minutes
Seconds
HRD Compliant

WHAT IS THIS WORKSHOP ABOUT?

To transform how businesses deliver customer excellence by equipping professionals with the right CX skills & AI awareness.

WHO SHOULD JOIN THIS WORKSHOP?

Senior Executives & Managers from commercial departments within consumer -serving enterprises.

WORKSHOP GOALS

Upskill professionals through experiential learning, practical application, enhanced retention, active engagement, and critical thinking.

Why you should join us

1

Learn decades’ worth of CX expertise within 2 days.

2

Understand how CX drives your company’s sales and churn rate.

3

Find gaps in your commercial process & improve operational efficiency.

4

Learn how to leverage Al in transforming CX – building predictable sales cycles

What to expect

Lectures

Scenario-based learning

Role plays

Case studies

Hands-on projects

Past Events

Can’t Decide Yet? Register Your Interest Today!

Standard Ticket Price: RM2,500/pax

*Group purchases (3 pax & above), E3 members & existing ORLIG/ANBIZ customers are entitled to a special discount.