CX Consulting & Training Download Our Brochure for 2-Day Workshop CX TrainingOur training focuses on equipping you with the necessary CX knowledge through experiential learning and hands-on experience. Learn decades’ worth of CX expertise within 3 days Understand how CX drives your company’s sales and churn rate Find gaps in your commercial process & improve operational efficiency Learn how to leverage Al in transforming CX — building predictable sales cycles Methodology Lectures Scenario-based learning Role plays Case studies Planning workshops Workshop Coverage The “why” and importance of CX Fundamentals of Customer Experience Customer Service vs CX Customer WOW Factor Customer Retention Customer Effort Customer Journey Mapping Designing Your Company’s CX Follow Our Social Media for Public Classes Schedule Anbiz LinkedIn Link Anbiz Facebook Link Download Our Speaker Profile Consulting CX consulting focuses on the specifics of your unique business CX challenges. Book a session today! Business Understanding We conduct a comprehensive analysis of your organization’s current state, change readiness & pain points. CX Auditing A systematic review of all customer experiences at various touchpoints within your business pipeline. Brainstorming Session Collaborative meetings involving key stakeholders to generate innovative ideas and solutions for improvment. Upskilling Enterprise Internal Teams ANBIZ focuses on empowering our clients’ internal team, allowing transformation initiatives to run more independently. Consultant Retainership To ensure sustainable implementation, our CX experts provide regular strategic alignment, knowledge sharing, and guidance.