Contact Center 101 Workshop Promotion
Anbiz will be conducting special workshops dedicated to helping you to learn what are the current demand, industry requirements and even benchmarks that contact centers need to adhere to today. There are three classes you can attend, and each one has a special promotion which you can take up if you sign up early!
Details are as below:
Performance Management & ER
25th-26th September 2018
Contact Centre 101: Understanding of KPIs and the balancing act
LEADING CONTACT
CENTRES 101:
AN EFFECTIVE
SUPERVISORY PROGRAM
Workshop date : 7th-8th March 2018
LEADING CONTACT
CENTRES 101:
AN EFFECTIVE
SUPERVISORY
PROGRAM
Workshop Date: 26-27
September 2017
COMPLETED WORKSHOPS :
Contact Centre 101: Understanding of KPIs and the balancing act
5th July 2018
Contact Centre 101: Understanding of Needs-Based Selling
28th June 2018
Leading Contact Centres 101: Management Framework.
21st-22nd March 2018
Leading Contact Centres 101: Performance Management & Industrial Relations.
16th-17th January 2018
Leading Contact Centres 101: An Effective Supervisory Program
26-27 September 2017
Contact Centre 101: Framework To Execellence
21st-22nd March 2017